Human-Centred Operational Excellence

for Fast-Growing Businesses

Your business is growing – fast. Highpoint Consulting will help you capitalize on that momentum.

Our services and strategic direction guide small-to-medium-sized product- and service-based businesses toward the operational excellence that defines successful brands.

No more struggling to build and nurture effective teams. No more fighting to get the most out of your tools and systems. And no more worrying about how you’ll keep pace with high demand without sacrificing quality and efficiency.

We combine a depth of expertise in entrepreneurship, small business operations, and corporate strategy to spot the obstacles and pitfalls that can undermine your growth and give you the strategy to continue scaling for long-term success on your terms.

With Highpoint, you get a strategic business partner and architect of execution with more than a decade of experience in turning chaos into structure and goals into action. So, you can continue to focus on what you do best – building a brand you love.

Building a Foundation for Sustainable Growth

We’ve all seen the statistic – nearly half of new businesses fail within the first five years, and two-thirds don’t make it to year ten. Our mission is to ensure your business beats those odds.

Because we’re more than consultants. As your fractional Chief Operations Officer, we are a strategic partner to your business, investing our experience and expertise to bring your vision and goals to life. With our unique, human-centred approach to small business operations, we work with you and your teams to optimize your processes, maximize your efficiency, and lay a foundation for sustainable growth.

We work with passionate and ambitious founders and executives who are…

  • Leading small-but-mighty teams of up to 200 employees

  • Navigating rapid growth and struggling to manage demand

  • Aiming to invest revenue and funding into scaling

  • Seeking a strategic business partner to support operational excellence

Our insights can help you create and execute strategies that…

  • Leverage the skills and experience of the employees on your teams

  • Improve efficiency by integrating people, systems, and tools effectively

  • Solve challenges with business structure, organization, and culture

  • Bridge the gap between where your business is and where you want it to be

Services

  • Part-time operations executive embedded into your organization to assess, optimize and manage daily operations.

  • A thorough evaluation of your business operations, including people, processes, and systems, with strategic recommendations for enhancement.

  • Partner to PE firms and buyers to evaluate manufacturing operations as part of the acquisition process.

  • Offering expert moderation and workshop leadership for discussions on women's topics, tailored to engage and inspire large female audiences.

  • Providing expert strategic insights and thoughtful guidance to drive your business growth and innovation.

  • Empower your vision with expert guidance and support for focused growth and success.

  • 60 minute consulting session focused on your specific need. Business consulting, ideation, idea vetting, accountability...or just a discussion to gain clarity and confidence in your business strategy.

*Providing services to businesses in Canada and the U.S.

Simple Steps. Massive Transformation.

Simple Steps. Massive Transformation.

Your business is unique. Our strategy will be too. We’ll work with you at every step to understand your goals and challenges and build and implement customized strategies to meet your needs.

Step 1 – Understand Your Needs

Through questionnaires, conversations, interviews, and town hall meetings, we’ll begin by understanding your goals, the obstacles you’ve already identified, and additional challenges in your current operations.

Step 2 – Establish Your Baseline

A thorough review of your policies, processes, procedures, staffing, and organizational structure will allow us to map out your business from production to delivery and identify the gaps in your process.

Step 3 – Develop Your Strategy

Based on your vision and needs, we’ll craft a customized operations strategic plan detailing our recommended actions, the resources you’ll need to implement them, and a timeline for execution.

Step 4 – Lead Your Execution 

As your strategic partner, we’ll work side-by-side with your teams to guide the long-term execution of your strategic operations plan, modifying in real time as needed to help you forge your path to success.

Meet the Founder - Nana

A Swiss Army Knife of Operations

Fuelled by a passion for empowering entrepreneurs and founders and backed by a dynamic career in engineering, corporate, and entrepreneurship, Nana is the answer to all your operations questions.