Your Partner in Operational Excellence
At Highpoint, we know that a good operations strategy is one of the best-kept secrets to business success. We’ve made it our mission to ensure that small-to-medium-sized businesses like yours have access to that expertise.
As a Fractional Operations Officer and a Strategic Business Partner, we work closely with our clients to accomplish their biggest goals. From streamlining operations and increasing efficiency to building effective teams and positioning you to scale, we offer hands-on, executive-level leadership and thought-partnership to bring your vision to life.
Our expertise allows us to…
Identify and implement the technology, systems, and processes your business needs to grow sustainably
Understand and leverage the motivations, capabilities, and unique perspectives of your team members
Implement best practices from both start-up and corporate operations to support lean and efficient scaling
Offer consistent and ongoing operations solutions to move your business toward your long-term goals
Our Unique Approach – Human-Centred Operational Excellence
We are experts in the tech, tools, and systems that people associate with operational excellence. But we’ve also been in this business long enough to know that the glue that holds it all together is the people who keep your business running.
Our human-centred approach to operations focuses on building strong and capable teams with the skills and competencies to get the most out of your resources and advance your business mission, one goal at a time.
A background in engineering with multi-million-dollar companies, providing insights into both tech and corporate
A business degree and entrepreneurial ventures, leading to a wealth of knowledge on business operations
A track record supporting businesses to scale, including guiding startups to scale to lucrative acquisition
A portfolio of noteworthy clients across North America in a broad range of industries from tech to healthcare
Guided by Experience
Our expertise is backed by more than a decade of experience and education:
• Drive – Success isn’t optional; it’s mandatory. We are always willing to go the extra mile to achieve client goals.
• People – We respect employees – both our own and our clients’ – as critical resources worth investing in.
• Growth – We are committed to helping small-to-medium-sized businesses scale in impact and revenue.
• Results – The success metric we value most is being able to help our clients achieve their desired outcomes.
Driven by Values
Our business ethos and approach are guided by our core values: